Legal
AGB's
AGBGeneral Terms and Conditions (GTC) for the holiday apartment
1. Scope
These terms and conditions apply to the rental of the holiday apartment “Time to Relax”, Brennhorster Str. 41, 32479 Hille, to guests for temporary accommodation as well as to all related services provided by the landlord.
2. Contracting parties
Landlords are:
Vera and Dirk Reimler, Unterm Berge 44,
32479 Hill.
3. Booking and conclusion of contract
By submitting a booking request, the guest makes a binding offer to conclude an accommodation contract. The contract only comes into effect once the booking has been expressly confirmed by the landlord. Booking requests received via the website or Smoobu are processed subject to availability.
4. Prices and Payment Terms
The prices quoted at the time of booking apply. Unless otherwise agreed, a deposit of 20% of the total price is due within 7 days of booking confirmation. The remaining balance is due no later than 7 days before arrival.
For short-notice bookings, the entire amount may be due immediately.
Please adjust if you are using different rules.
5. Deposit
A security deposit is currently [not] required.
6. Arrival and Departure
Arrival is possible from 2:00 PM. Departure must be by 11:00 AM. Alternative times require prior arrangement.
7. Use of the holiday apartment
The holiday apartment may only be occupied by the number of people agreed upon in the booking. Subletting or transferring the apartment to third parties is not permitted. Parties or events are only allowed with the express prior consent of the landlord.
8. Pets, Smoking, House Rules
Pets are only allowed by prior arrangement. Smoking is not permitted in the holiday apartment. Guests agree to comply with the house rules, which are available in print or online.
9. Guest's Obligations
The guest is required to treat the holiday apartment and its contents with care. Any defects, damage, or disturbances must be reported to the landlord immediately. The guest is liable for any damage caused by their negligence in accordance with statutory regulations.
10. Cancellation by the guest
The guest may cancel the contract at any time before the start of the trip. The date of receipt of the cancellation notice by the landlord is decisive. The following flat-rate cancellation fees apply:
- Free of charge up to 30 days before arrival
- 29 to 14 days before arrival: 30% of the total price
- 13 to 7 days before arrival: 50% of the total price
- 6 to 1 day before arrival: 80% of the total price
- In case of no-show: 90% of the total price
The guest retains the right to prove that the landlord suffered no damage or significantly less damage.
11. Cancellation by the landlord
The landlord may withdraw from the contract or terminate the contractual relationship without notice if force majeure, official measures, safety reasons or other circumstances beyond the landlord's control make performance impossible or if the guest uses the holiday apartment in breach of contract.
12. Landlord's Liability
The landlord is liable without limitation in cases of intent and gross negligence. In cases of simple negligence, the landlord is only liable for breaches of essential contractual obligations and only up to the amount of the foreseeable damage typical for this type of contract. Liability for injury to life, body, or health remains unaffected.
13. Wi-Fi usage
If Wi-Fi access is provided, this is done voluntarily and is revocable. Guests may not use the internet connection for illegal purposes. No guarantee is given for its constant availability, suitability, or specific transmission speeds.
14. Key / Access device
In case of loss of keys, transponders or other access devices, the guest is liable for the necessary replacement and consequential costs, insofar as he is responsible for the loss.
15. Lost and Found
Items left behind will only be forwarded upon request, at the guest's risk and expense.
16. Final Provisions
German law applies. Mandatory consumer protection regulations of the state in which the guest has their habitual residence remain unaffected. If the guest is a merchant or has no general place of jurisdiction in Germany, the landlord's place of business shall be the place of jurisdiction, to the extent legally permissible.
imprint
Information according to § 5 DDG
Provider
Vera and Dirk Reimler
Unterm Berge 44
32479 Hille
Germany
Contact
Telephone: 05734 6009708
E-Mail: fewo-timetorelax@gmx.de
Accommodation offered
Holiday apartment “Time to Relax”
Brennhorster Str. 41
32479 Hille
Germany
Value Added Tax [FOLLOWS:]
VAT identification number according to § 27a UStG: [FOLLOWS]
Register entry [FOLLOWS:]
Entry in the commercial register.
Registry Court: [FOLLOW]
Registration number: [FOLLOWS]
Responsible for the content according to § 18 para. 2 MStV
Privacy Policy
DatenschutzrichtlinienPrivacy Policy
1. Responsible body
The entity responsible for data processing on this website is:
Vera and Dirk Reimler
Unterm Berge 44
32479 Hille, Germany
Telephone: 05734 6009708
E-Mail: fewo-timetorelax@gmx.de
2. General information on data processing
We process personal data only to the extent necessary for providing our website, answering inquiries, processing bookings, and fulfilling legal obligations. This processing is based in particular on the GDPR and – when storing or reading information on end devices – the German Telemedia Act (TMG).
3. Hosting, website builder and technical provisioning via Smoobu
Our website was created using the Smoobu website builder. Insofar as our website is technically provided via this service or individual website functions are delivered via Smoobu, personal data of website visitors is processed on Smoobu's servers or systems. This applies in particular to technical access data, communication data, and data entered in connection with booking inquiries or direct bookings.
Service provider: Smoobu GmbH
Poplar Avenue 78/79
10437 Berlin, Germany
According to the provider, a data processing agreement exists with Smoobu. The legal basis for this is Article 6(1)(f) GDPR for the technically necessary provision of the website and Article 6(1)(b) GDPR for pre-contractual measures and contract processing.
4. Server log files
When you access our website, information is automatically collected by the web server or technical platform. This may include, in particular, your IP address, the date and time of access, the pages you visited, the referrer URL, your browser type, browser version, operating system, and similar technical information. This data is processed to ensure the stability, security, and functionality of the website. The legal basis for this processing is Article 6(1)(f) GDPR.
5. Contact via email, telephone or form
When you contact us, we process your information to handle your request. This includes, in particular, your name, email address, telephone number, the content of your message, and, if applicable, travel details or booking requests. The legal basis for this processing is Article 6(1)(b) GDPR if the contact is necessary for the initiation or performance of a contract; otherwise, it is Article 6(1)(f) GDPR.
6. Direct bookings and booking processing via Smoobu
When you submit a booking or booking request via our website, we process the data you have entered to process the request, for the reservation and for the execution of the accommodation contract.
This includes in particular:
- First and Last Name
- Address
- Telephone number
- Email Address
- Travel period
- Number of guests
- Messages / special requests
- Booking and contract data
- Payment-related information,
Insofar as these are necessary for processing, the processing is carried out for the performance of pre-contractual measures and for the fulfillment of the contract in accordance with Art. 6 para. 1 lit. b GDPR. Where statutory retention obligations exist, further storage is based on Art. 6 para. 1 lit. c GDPR.
7. Payment processing
If payments are processed via an external payment service provider, the processing of payment data is handled directly by the respective provider. We ourselves only receive the information necessary for payment allocation and booking processing. Payment service provider used: Bank transfer
8. Legal obligations related to accommodation
We also process personal data to the extent necessary to fulfill legal obligations. These may include, in particular, tax and commercial law retention requirements, as well as – depending on the specific circumstances and local requirements – registration obligations. The legal basis for this is Article 6(1)(c) GDPR.
9. Cookies and similar technologies
Our website may use technically necessary cookies, which are required for the operation of the site, the display of content, or the provision of the booking function. If cookies or similar technologies are not strictly necessary, we will only use them with your consent.
Legal basis:
- Technically necessary technologies: Section 25 Paragraph 2 TDDDG, Article 6 Paragraph 1 Letter f GDPR
- Technologies requiring consent / tracking: Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR
10. Analysis and marketing tools
We currently do not use any analytics or marketing tools that require consent.
11. Recipients of the data
Personal data will only be shared if this is legally permissible.
Recipients may include, in particular:
- Smoobu as a technical service provider for website and booking system
- Hosting and IT service providers
- Payment service provider, if used
- Tax consulting / accounting
- Authorities or other public bodies when legally obligated
12. Storage duration
We store personal data only as long as necessary for the respective purposes. Afterwards, the data is deleted unless statutory retention obligations apply. Tax and commercial law-relevant documents are retained within the legally prescribed periods.
13. Your rights
Within the framework of the legal requirements, you have the right to information, rectification, erasure, restriction of processing, data portability, and the right to object to certain processing activities. You can withdraw any consent you have given at any time with effect for the future. You also have the right to lodge a complaint with a data protection supervisory authority.
14. SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect confidential content.
15. Status and Update
This privacy policy is effective as of March 23, 2026.
We reserve the right to amend this privacy policy if legal requirements, technical functions or services used change.
House rules
Hausregeln für einen angenehmen Aufenthalt
Wir möchten, dass Sie sich in unserer Ferienwohnung rundum wohlfühlen. Gleichzeitig bitten wir darum, die Unterkunft mit Sorgfalt zu behandeln und auf Nachbarn sowie Umgebung Rücksicht zu nehmen.
- Bitte behandeln Sie die Ferienwohnung und das Inventar pfleglich.
- Die maximale Belegung von 6 Personen ist einzuhalten.
- Ruhezeiten, insbesondere ab 22:00 Uhr, bitten wir zu beachten.
- Rauchen ist in der Wohnung nicht gestattet.
- Haustiere sind nur nach vorheriger Absprache erlaubt.
- Partys und Veranstaltungen sind nicht erlaubt.
- Bitte hinterlassen Sie die Wohnung am Abreisetag ordentlich und besenrein.
- Geschirr und benutzte Küchenutensilien bitten wir gereinigt zurückzulassen.
- Müll entsorgen Sie bitte in die vorgesehenen Behälter.
- Schäden oder Mängel teilen Sie uns bitte zeitnah mit.
- Bitte gehen Sie sorgsam mit Schlüsseln, Möbeln und allen Einrichtungsgegenständen um.
- Beim Verlassen der Wohnung bitten wir darum, Fenster zu schließen sowie Licht und Geräte auszuschalten.
Mit gegenseitiger Rücksichtnahme schaffen wir für alle Gäste eine angenehme und erholsame Atmosphäre. Vielen Dank für Ihr Verständnis und Ihre Mithilfe.
